{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-85742", "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa", "state": "PUBLISHED", "assignerShortName": "GitHub_M", "dateReserved": "2026-09-04T14:50:16.720Z", "datePublished": "2026-11-06T17:15:31.851Z", "dateUpdated": "2026-11-06T17:15:31.851Z"}, "containers": {"cna": {"title": "FreeScout: Conditional stored admin XSS via failed-job details", "problemTypes": [{"descriptions": [{"cweId": "CWE-79", "lang": "en", "description": "CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')", "type": "CWE"}]}], "metrics": [{"cvssV3_1": {"attackComplexity": "HIGH", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 7.5, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H", "version": "3.1"}}], "references": [{"name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2g42-f97q-973x", "tags": ["x_refsource_CONFIRM"], "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2g42-f97q-973x"}, {"name": "https://github.com/freescout-help-desk/freescout/commit/3f508d41a01bd754ef78a7fab38743f141bd1714", "tags": ["x_refsource_MISC"], "url": "https://github.com/freescout-help-desk/freescout/commit/3f508d41a01bd754ef78a7fab38743f141bd1714"}, {"name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230", "tags": ["x_refsource_MISC"], "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230"}], "affected": [{"vendor": "freescout-help-desk", "product": "freescout", "versions": [{"version": "< 1.8.230", "status": "affected"}]}], "providerMetadata": {"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa", "shortName": "GitHub_M", "dateUpdated": "2026-11-06T17:15:31.851Z"}, "descriptions": [{"lang": "en", "value": "FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230."}], "source": {"advisory": "GHSA-2g42-f97q-973x", "discovery": "UNKNOWN"}}}}

{}

{"affected": [{"affectedData": [{"product": "freescout", "vendor": "freescout-help-desk", "versions": [{"status": "affected", "version": "< 1.8.230"}]}], "source": "security-advisories@github.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230."}], "id": "CVE-2026-85742", "lastModified": "2026-11-06T18:18:21.143", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "HIGH", "attackVector": "NETWORK", "availabilityImpact": "HIGH", "baseScore": 7.5, "baseSeverity": "HIGH", "confidentialityImpact": "HIGH", "integrityImpact": "HIGH", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H", "version": "3.1"}, "exploitabilityScore": 1.6, "impactScore": 5.9, "source": "security-advisories@github.com", "type": "Secondary"}]}, "published": "2026-11-06T18:18:21.143", "references": [{"source": "security-advisories@github.com", "url": "https://github.com/freescout-help-desk/freescout/commit/3f508d41a01bd754ef78a7fab38743f141bd1714"}, {"source": "security-advisories@github.com", "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230"}, {"source": "security-advisories@github.com", "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2g42-f97q-973x"}], "sourceIdentifier": "security-advisories@github.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "security-advisories@github.com", "type": "Primary"}]}

{}

{"affected": [{"configurations": [{"platform": null, "status": "affected", "versions": {"scheme": "semver", "value": "[0,1.8.230)"}}], "enrichment": {"confidence": 100.0, "confidence_source": "matching", "scores": [{"score": 100.0, "source": "matching"}]}, "original": {"product": "freescout", "source": "cna", "vendor": "freescout-help-desk"}, "product": "freescout", "vendor": "freescout_helpdesk"}], "created": "2026-11-06T18:45:08.092259+00:00", "updated": "2026-11-06T19:15:08.154648+00:00", "vendors": ["freescout_helpdesk", "freescout_helpdesk$PRODUCT$freescout"]}