Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.
Published: 2026-09-25
Score: 5.3 Medium
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

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Tracking

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Advisories

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History

Fri, 25 Sep 2026 18:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.
Title Zammad: Stored XSS via unescaped option labels in the object attribute options context UI
Weaknesses CWE-80
References
Metrics cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T18:16:01.483Z

Reserved: 2026-07-15T22:19:06.907Z

Link: CVE-2026-63216

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-09-25T19:17:55.517

Modified: 2026-09-25T19:17:55.517

Link: CVE-2026-63216

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses
  • CWE-80

    Improper Neutralization of Script-Related HTML Tags in a Web Page (Basic XSS)